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Frequently Asked Questions  

 

How do I use this website to register for classes?

STEP ONE: Sign in

Note: If you are new to our site, you will need to create a new student profile. Creating a profile is a one-time only process and will provide you with your own personal, password-protected account. You must have an email address to complete the student profile. Having an account will allow you to register online and track your course selections. Click on "sign in" on the menu bar to the left and follow the prompts. You will receive a copy of your profile via email.

After you sign in, you will notice additional menu options that will allow you to edit your profile, check your current registrations, and view your transactions.

STEP TWO: Locate the classes that interest you 

  •  To browse all course categories and subcategories, click "courses" on the menu bar to the left and then click on the subcategory that interests you to see the list of classes offered this term. - OR -
  • To find a specific class, click "search" on the menu bar to the left and enter information into one (or two) of the requested fields.
  • Classes are listed in alphabetical order, although you also have the option to sort the list by location, instructor, price, and start date.
  • Click on the class title (in bold) to see a full course description. Click on the instructor's name to see a short professional bio.   

STEP THREE: Begin the registration process, add classes to your "cart" and "checkout" 

  • To select a class for registration, click "Add to Cart"
  • If a class is full but has a waiting list, the button will say "Waiting List." To add your name to the waiting list, click that button.
  • If instead of a button, the word "Closed" appears, it means online registration is unavailable because the class has already started OR is unavailable due to special enrollment requirements. A phone number in that space indicates that your should call that number for more information.
  • When you are done "shopping" for classes, click the "Checkout" button inside the Shopping Cart box on the right side of the screen (remember to agree to the refund policy by checking the box) and follow the directions to complete your registration with your credit card. You will receive an email confirmation within 24 hours.

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If a class is full, can I put myself on a waiting list?

Yes. If the class you wish to register for is full, you can request to be added to the waiting list by clicking on the "Waiting List" button that appears next to classes that are full. Students on the waiting list are encouraged to attend the first class meeting in case of "no-shows."

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Is it possible to register online and pay in person?

No. All fees must be paid via credit card (VISA or MasterCard) during online registration. If you choose to pay with cash or check, you will have to register in person at either the Schott Campus or Wake Campus Information and Registration Office.

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Do I need to preregister or can I just show up and register at the first class?

Preregistration is required to reserve a place in class. Waiting lists will be generated for those classes that fill up quickly, and if there is space available on the first day of class, people on the waiting list will get first priority over walk-ins. Students who walk into a class without preregistering will not be guaranteed placement in class, and will be directed to the main office at either Schott Campus or Wake Campus to go through the registration process. We encourage you to register early.

Do the Life Enhancement classes have a minimum class size, which if not met would cause a class to be canceled?

There is no minimum class size for Life Enhancement classes. If a class does not meet its "anticipated" enrollment, the instructor may cancel the class at his or her discretion. ("Anticipated enrollment" is the number of students projected for a particular class.) In the event of a class cancellation, students will receive a full refund of their class fees.

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What if I need to drop a class for which I am registered?

Notify the instructor and Noncredit Educational Programs Campus (Wake or Schott). The instructor's email address is located on the confirmation email that is sent to you when you register for a class. If fees are involved you must stop by one of the Noncredit Educational Programs campuses (Wake or Schott) and fill out a refund form BEFORE the first day of class. For full details of the refund procedure for Fee-based Life Enhancement classes, see the printed catalog for School of Extended Learning.

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If I do not show up to the first class meeting, will I be dropped?

Yes, if there is a waiting list and you do not notify the instructor before the class starts, you will be dropped from the class. This does not apply for Fee-based Life Enhancement classes.

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Will anything be done to prevent students from enrolling in numerous classes and not attending all of them?

Unfortunately there is no way to prevent this. We are encouraging students to be considerate of others by withdrawing from a class before it begins if they know they cannot attend.

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What if I forget my user name and password?

When you create your profile, you are sent an email confirmation that contains your user name (login) and password. If you lose this information, please do not create another profile. Instead, contact one of the Noncredit Educational Programs Campuses (Wake or Schott). They can email you your login user name and password.

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Where do I park?

Both the Schott Campus and the Wake Campus have parking on campus, however space is limited so plan to arrive early. Please observe all parking regulations when parking on the street.

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Are your classrooms accessible to students with disabilities?

SBCC Noncredit Educational Programs is committed to making its classes accessible whenever possible. For questions/requests about accessibility please call our office within reasonable time before course begins. (Schott: 687-0812; Wake: 964-6853)

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If I have trouble with the website, is there someone I can contact?

If you encounter difficulties while trying to register online, call the Schott Campus (687-0812) or the Wake Campus (964-6853), or come to one of the centers so that we can assist you in person. You may also send email to: CE_General@sbcc.edu .

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