Frequently Asked Questions  

• How do I use this website to register for classes?
• If a class is full, can I put myself on a waiting list?
• Is it possible to register online and pay in person?
• Do I need to preregister or can I just show up and register at the first class?
• What if I need to drop a class for which I am registered?
• If I do not show up to the first class meeting, will I be dropped?
• If the minimum number of students do not show up to the first class meeting, will it be canceled that day?
• Will anything be done to prevent students from enrolling in numerous classes and not attending all of them?
• What if I forget my user name and password?
• Where do I park?
• Are your classrooms accessible to students with disabilities?
• If I have trouble with the website, is there someone I can contact?

How do I use this website to register for classes?

STEP ONE: Sign in

Note: If you are new to our site, you will need to create a new student profile. Creating a profile is a one-time only process and will provide you with your own personal, password-protected account. You must have an email address to complete the student profile. Having an account will allow you to register online and track your course selections. Click on "sign in" on the menu bar to the left and follow the prompts. You will receive a copy of your profile via email.

After you sign in, you will notice additional menu options that will allow you to edit your profile, check your current registrations, and view your transactions.

STEP TWO: Locate the classes that interest you 

•  To browse all course categories and subcategories, click "courses" and then click on the subcategory that interests you to see the list of classes offered this term. - OR -
• To find a speacific class, click search and enter information into one (or two) of the requested fields.
• Classes are listed in alphabetical order, although you also have the option to sort the list by location, instructor, price, and start date.
• Click on the class title (in bold) to see a full course description. Click on the instructor's name to see a short professional bio.   

STEP THREE: Beging the registration process, add classes to your "cart" and "checkout" 

• To select a class for registration, click "Add to Cart"
• If a class is full but has a waiting list, the button will say "Waiting List." To add your name to the waiting list, click that button.
• If instead of a button, the word "Closed" appears, it means online registration is unavailable because the class has already started OR is unavailable due to special enrollment requirements. A phone number in that space indicates that your should call that number for more information.
• When you are done "shopping" for classes, click the "Checkout" button inside the Shopping Cart box on the right side of the screen and follow the directions to complete your registration with your credit card. You will receive an email confirmation within 24 hours.

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If a class is full, can I put myself on a waiting list?

Yes. If the class you wish to register for is full, you can request to be added to the waiting list by clicking on the "Waiting List" button that appears next to classes that are full. Students on the waiting list are encouraged to attend the first class meeting in case of "no-shows."

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Is it possible to register online and pay in person?

No. All fees must be paid via credit card (VISA or MasterCard) during online registration. If you choose to pay with cash or check, you will have to register in person at either the Schott Center or Wake Center main office.

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Do I need to preregister or can I just show up and register at the first class?

Preregistration is required to reserve a place in class. Waiting lists will be generated for those classes that fill up quickly, and if there is space available on the first day of class, people on the waiting list will get first priority over walk-ins. Students who walk into a class without preregistering will not be guaranteed placement in class, and will be directed to the main office at either Schott Center or Wake Center to go through the registration process. We encourage you to register early.

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What if I need to drop a class for which I am registered?

 Notify the instructor and Continuing Ed Center (Wake or Schott). The instructor's email address is located on the confirmation email that is sent to you when you register for a class. If fees are involved you must stop by one of the Continuing Ed centers (Wake or Schott) and fill out a refund form or request a voucher five business days BEFORE the first day of class. For full details of the refund procedure, see the "General Information for the Continuing Education Division" section of the printed cataloga 

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If I do not show up to the first class meeting, will I be dropped?

Yes, if there is a waiting list and you do not notify the instructor before the class starts, you will be dropped from the class. This procedure does not apply to tuition/enrollment fee courses.

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If the minimum number of students do not show up for the first class meeting, will it be canceled that day?

PLEASE NOTE: NEW PROCEDURE FOR CLASS CANCELLATIONS BEGINNING FALL 2009
Continuing Education classes may be canceled if there are fewer than 20 students at the first meeting. If there are fewer than 15 students present at the first meeting, the class will be canceled immediately. At the instructors discretion, classes with 15 to 19 students may meet a second time but then must register with 20 students or be canceled. The maximum time allowed in the second meeting to accumulate 20 students is one-half hour for two-hour classes or one hour for longer classes. If the class fails to register sufficient students at the second meeting, it will be canceled. A class may be canceled at any time during the term if attendance drops below 15 students on two consecutive class meetings.

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Will anything be done to prevent students from enrolling in numerous classes and not attending all of them?

Unfortunately there is no way to prevent this. We are encouraging students to be considerate of others by withdrawing from a class before it begins if they know they cannot attend.

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What if I forget my user name and password?

When you create your profile, you are sent an email confirmation that contains your user name (login) and password. If you lose this information, please do not create another profile. Instead, contact one of the Continuing Ed Centers (Wake or Schott). They can email you your login user name and password.

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Where do I park?

Both the Schott Center and the Wake Center have parking on campus, however space is limited so plan to arrive early.

Observe all parking regulations when parking on the street.

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Are your classrooms accessible to students with disabilities?

SBCC Continuing Education is committed to making its classes accessible whenever possible. For questions/requests about accessibility please call our office within reasonable time before course begins. (Schott: 687-0812; Wake: 964-6853)

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If I have trouble with the website, is there someone I can contact?

If you encounter difficulties while trying to register online, call the Schott Center (687-0812) or the Wake Center (964-6853), or come to one of the centers so that we can assist you in person. You may also send email to: CE_General@sbcc.edu .

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